- How are your ingredients sourced?
Racquel, the founder of Rose Orleans, handpicks each ingredient, guaranteeing her products are 100% cruelty-free.
- Where are your ingredients sourced from?
Our butters and oils are sourced from an African American woman-owned company, that sources quality ingredients from producers that use fair trade practices in Africa.
We source from fair trade companies right here in the United States for our candle ingredients.
- Where are your products made?
All of products and handcrafted in Atlanta, Georgia. We ensure all ingredients are free from carcinogens, mutagens, reproductive toxins, organ toxins, and acute toxins (aka nasty stuff no one needs on their body or in their home).
- Are your products vegetarian and vegan?
Yes! No animals were killed for the product, included in any of the ingredients, or used for testing during any part of the production process.
- What is your refund policy?
Due to the nature of our products we do not allow returns.
If your item has been damaged in transit, please contact us at firstname.lastname@example.org within 3 business days of delivery/acceptance so we can issue a refund or send you a replacement order.
- Do you have more questions?
We would love to hear from you! Please reach out to email@example.com